Beware of small or rogue telephone and communications providers in Australia who are not registered with the Telecommunications Industry Ombudsman.

We are proud members of the Telecommunications Industry Ombudsman in Australia who:

Provide an independent dispute resolution service for small business and residential customers who have a complaint about their telephone or Internet service in Australia.

Offer free services to small business and residential customers.

Handle complaints about telephone and Internet services.

Have the authority to decide the resolution of a complaint and the telecommunications company is legally obliged to implement it.

The Telecommunications Industry Ombudsman was established in 1993 under Australian legislation and is independent of industry, government and consumer organisations.

At Avorra, we believe in transparent pricing and honest service; should you have a complaint, please send it on our Contact page and we’ll be happy to assist you.